Susan Archer - Testimonials

We were very fortunate to have her representing us. She knows her stuff. She found the right deal and kept it alive when it could have fallen apart multiple times.

Not only did she do an amazing job of presenting my family home in the best way but she also helped me get through the hardest time of my life. I highly recommend her and could get into deep detail about her skills, perseverance and patience with what felt like a daunting task.

Susan goes above and beyond what we feel an agent needs to do. She is very detailed oriented friendly and explains everything that is going on. We feel Susan is not only our real estate agent but a new friend! We will highly recommend Susan to everyone!

Susan recently represented us as the buyer's agent on a home purchase. She was meticulous in her property inspections and her team handled paperwork efficiently. She was available for any questions or concerns that we had regarding the home purchase. Susan has been a real estate agent in Napa for years and knows the area well. I would highly recommend Susan for any real estate needs!

She worked very hard. She was there for me at every turn. Thank you Susan!

Susan has a wealth of knowledge and resources. I would highly recommend Susan to a friend or colleague! Thank you.

I acted as Trustee for this sale living in a different state. Susan's ability to help me remotely was key to getting this transaction complete. She was an enormous help with our estate sale prep repairs cleaning and everything else that went into the sale. I would highly recommend her.

She was a delight to work with.

So many times she went way beyond my expectations!

She was a trusted advisor for a client who was 2000 miles away.

She answered all my questions and responded to my emails. I have already recommended her to a friend because she is so great at what she does

She made my son’s first-time homebuyer journey smooth and stress-free. She was personable, professional, and incredibly helpful every step of the way. Her thoroughness and attention to detail gave us confidence throughout the process. We truly appreciated her guidance and would highly recommend her to anyone. Luz Black

She is truly a professional and goes beyond what you would expect an agent to help you with. She becomes a lifetime friend. Ours was not an easy sale because of both the pandemic and complicated ownership. I appreciated all the effort she put in to make the sale happen. Thank you thank you Susan!

She was very thorough in walking us through each step, which we greatly appreciated as first time home owners. Her decades of experience and clear communication made us feel confident that we were in good hands. Thank you Susan!

My mother is quit elderly and she could no longer live on her own. I brought her to live with me about 60 miles away. After the estate sale, I needed to sell the house which was in a trust. I met with Susan and got the sense that she knew the market for the area quite well and she helped resolved some anxieties I had regarding selling my mother's house. She was easy to work with on the phone so that I didn't have to keep driving up from my home. She also helped me in working with the title company and getting the house squared away for the sale. I wouldn't hesitate to work with her again.

She is incredibly trustworthy, performing above our expectations. Susan is knowledgeable and supportive. She has been an incredible resource.

Cannot say enough about her energy efforts and expertise! Susan takes care of any needs as they come up and is a tremendous communicator who keeps everyone informed about what is going on. We would highly recommend her for both buying and selling property.

She was always available and took appropriate action to insure a successful outcome. This was the best home purchase we have experienced as we have purchased 6 other homes over the past 35 years.

Very organized and helpful.

I have purchased homes in the past but Susan was simply the best

My wife and I were in the process of moving from Dallas TX to Napa CA and had little knowledge of the area. Susan adopted us as our "Napa Mom" and showed us the ropes. We have been nothing but impressed with Susan from the beginning. She walked us through each step along the way and was highly responsive to us and our questions. Home buying can be a stressful process but we were so grateful to have Susan in our corner. Although we had minor setbacks with the lack of responsiveness from our lender and our appraiser Susan made sure that we were well taken care of. We look forward to getting to know her and the rest of the Napa community better!

She also has good problem-skills. I consider her to be not only my realtor, but also a friend.

She was completely engaged from start to finish. She helped keep everyone and everything moving along during the complex requirements needed to purchase a home in California. Here service and support was awesome. She helped us with all our needs. Five star service for sure.

They were on every aspect of the process as quickly as possible. They were a delight to work with and very helpful along the way.

She was always available to answer questions and help in every phase. Susan knows her stuff when it comes to real estate. I couldn’t have done it without her.

She has helped us on numerous occasions and if we need help in the future we will certainly use Susan again.

This agent was the best real estate agent I’ve worked with. From the comparative home portfolio to home preparation for selling to marketing and closing Susan Archer and Pat Turcanik were exceptional! They sold my house within a week of putting it on MLS and for well over asking price!

She kept us up to date continuously which was very helpful. She was very professional and her attention to details was top notch. She did everything she could to close this deal.

Her can do attitude made selling my house (even while I was out of the country). Seamless!!

Everything went smoothly and even when there were hiccups, she was there to make it all smooth, once again. I would highly recommend her and her team to anyone.

Extremely knowledgeable, hard working, experienced and puts client interests first.

She handled really well some special obstacles in this particular situation. She ensured a terrific outcome.

She and Michael went above and beyond what any other realtor has done.

I will never use another realtor. She is honest hardworking and looks out for my best interest always. I am SO thrilled to know her.

Well, Susan took that daunting part our of the task and made the process run like a well oiled machine. Her advice and assistance to my co-executor and me during this process was invaluable. As they would say in the navy from which I am retired, "Bravo Zulu Susan Archer".

We’ve used her for buying and selling and always feel like she helps us make the right decisions. She goes above and beyond.

After the death of my husband I needed to sell my home and move. She was involved in all aspects of this move. My daughter and I relied on Susan’s knowledge and expertise in all phases. I could call her and ask any questions and know I’d get the info I needed. I’m glad I had Susan Archer.

Communicated extremely well was very conscientious and was enjoyable to worth with.

She immediately saw the potential in the property and targeted good buyers.

It was a pleasure for us to have the opportunity to work with her again!!!!!